Frequently Asked Questions
Everything you need to know about your King Palm experience
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your products natural and organic?
Yes, King Palm products are crafted from 100% natural palm leaves, are non-GMO, and contain no synthetic glues or chemicals.
How should I store my products to maintain freshness?
To ensure your palm leaves stay fresh, store them in a cool, dry place away from direct sunlight. Keeping them in their original resealable packaging is highly recommended.
Do you offer wholesale opportunities?
Absolutely. We have a dedicated wholesale program for retailers. You can apply through our Wholesale portal located in the footer of our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.